Documentation
At 3D LABS by TECHNOTRONIC FUTURISTICS (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, or facilities.
We collect the following types of information when you use our services:
- Personal Information
Information that identifies you personally, such as:
1. Name, company name, and contact details (email, phone, address)
2. Billing and payment information
3. Communication records and inquiries
- Project and Design Information
Information related to your 3D models, CAD files, design specifications, and material preferences — solely for the purpose of fulfilling your additive manufacturing orders.
- Technical Information
When you visit our website, we may collect:
1. IP address, browser type, and device data
2. Cookies and usage analytics to improve performance and user experience
We use collected information for the following purposes:
1. To process and fulfill your orders.
2. To communicate with you regarding quotes, orders, or technical support.
3. To improve our products, services, and website experience.
4. To send important updates or promotional offers (only if you opt in).
5. To comply with legal or regulatory obligations.
We do not sell, rent, or trade your personal or project data to third parties.
We take the confidentiality of your projects seriously. All files, designs, and related information submitted to 3D LABS are stored securely and accessed only by authorized personnel.
We use appropriate technical and organizational measures (such as encrypted storage, restricted access, and secure transmission) to prevent unauthorized access, alteration, or disclosure of your information.
Your information may be shared only in the following limited circumstances:
1. With trusted third-party service providers who assist in payment processing, logistics, or IT support all under confidentiality agreements.
2. When required by law, regulation, or government authority.
3. When necessary to protect our rights, safety, or the safety of others.
Depending on your jurisdiction, you may have the right to:
1. Access, correct, or delete your personal data
2. Withdraw consent for marketing communications
3. Request a copy of data we hold about you
To exercise these rights, please contact us using the details below.
We retain personal and project data only as long as necessary to complete your orders, maintain business records, or comply with legal obligations. Design files may be deleted upon written request after order completion.
Our website may use cookies or similar technologies to enhance your browsing experience and gather analytics. You can manage cookie preferences through your browser settings.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Continued use of our services constitutes your acceptance of the revised policy.
For questions or concerns about these Terms of Use, please contact:
3D LABS by TECHNOTRONIC FUTURISTICS
Email: info@technotronicfuturistics.com
Phone: +94 70 700 0007
